Dott

CLIENT AGREEMENT
This Client Agreement ("Agreement") is entered into as of [Date], by and between:
DOTT, a digital marketing and advertising agency ("DOTT"); and [Client Company Name] ("CLIENT").
This Agreement becomes effective once signed by both Parties.

1. SCOPE OF SERVICES
DOTT shall provide digital marketing and lead generation services to CLIENT through targeted advertising
campaigns across platforms including Facebook, Instagram, WhatsApp, TikTok, and other agreed
advertising channels.
The exact services, package, budget, fees, and add-ons may be confirmed in writing through a proposal,
invoice, onboarding document, email, text, or written addendum.
DOTT may provide some or all of the following services, depending on the selected package:
• Digital ad campaign setup, management, and optimization
• Ad account management and performance monitoring
• Funnel or landing page setup, if included
• CRM setup and access, if included
• Lead routing, notifications, and tracking
• Follow-up and nurture automations, if included
• Strategy recommendations and performance reporting

2. CLIENT RESPONSIBILITIES
CLIENT is solely responsible for:
• Contacting, qualifying, booking, servicing, and converting all leads
• Responding to leads quickly and maintaining enough staff to handle lead volume
• Providing timely access to required accounts, websites, CRMs, brand assets, ad accounts, and business
information
• Reviewing and approving ads, offers, funnels, and messaging when requested
• Providing sales, appointment, and lead outcome feedback when requested
• Ensuring all business practices, offers, ads, calls, texts, emails, follow-up, and customer communications
comply with applicable laws, including TCPA, privacy, advertising, consumer protection, contractor
licensing, and platform rules
CLIENT understands that campaign performance may be affected by response time, follow-up, budget,
market conditions, offer, service area, reputation, sales process, and other factors outside of DOTT's control.

3. PAYMENT TERMS
Setup Fee. CLIENT shall pay a one-time setup fee starting at $500, unless otherwise agreed in writing.
Flat Monthly Management Fee. CLIENT shall pay DOTT a flat monthly management fee of $1,500, unless
otherwise agreed in writing. This flat monthly management fee will apply until the cumulative advertising
spend from referral clients attributable to CLIENT reaches $15,000.
Referral Ad Spend Threshold. Once DOTT has received or verified a cumulative total of $15,000 in
advertising spend from referral clients attributable to CLIENT, the $1,500 monthly management fee will be
fully waived beginning the following month. No percentage-based management fee will apply after the
threshold is reached unless otherwise agreed in writing.
For purposes of this Agreement, "referral clients" means clients introduced or referred to DOTT by CLIENT
and accepted by DOTT. Referral ad spend means advertising spend actually funded for those referral clients
and managed through DOTT or otherwise verified by DOTT.
Media Buying Minimum. The media buying minimum is generally $5,000/month in most markets, unless
otherwise agreed in writing.
Ad Spend. Ad spend is separate from DOTT's fees and is paid directly to the advertising platforms, unless
otherwise agreed in writing. CLIENT is responsible for keeping platform payment methods active and in
good standing.
Refunds and Nonpayment. All setup fees, management fees, onboarding fees, implementation fees,
creative fees, and third-party costs are non-refundable. If CLIENT fails to pay amounts when due, DOTT
may pause or suspend campaigns, CRM access, automations, reporting, lead routing, and support until
payment is made.

4. LEAD QUALITY
DOTT does not guarantee lead quality, conversion rates, appointment rates, sales, revenue, cost per lead,
cost per appointment, return on ad spend, or any specific business result. Once leads are delivered, CLIENT
is solely responsible for all follow-up, communication, appointment setting, sales, estimates, and customer
service.

5. CRM, FUNNELS, AND SYSTEMS
If CRM access, automations, dialer support, nurture campaigns, spam-flag monitoring, funnels, landing
pages, or similar systems are included in CLIENT's package, DOTT may set up and manage those systems
as part of the services.
If CLIENT chooses to use its own CRM, funnel, website, dialer, or communication system, DOTT'S
responsibilities may be reduced accordingly, and any additional support must be agreed to in writing. DOTT
does not guarantee that any ad platform, CRM, automation, dialer, tracking system, phone number, or third-
party software will operate without interruption or error.

6. NO LEGAL OR COMPLIANCE ADVICE
DOTT does not provide legal, tax, accounting, financial, telemarketing compliance, or regulatory advice.
CLIENT is responsible for the accuracy, legality, and compliance of all offers, pricing, promotions, financing
claims, testimonials, service descriptions, licenses, disclosures, call practices, text messages, emails, and
customer communications.

7. OWNERSHIP
CLIENT retains ownership of its logos, trademarks, brand assets, website materials, customer lists, and
business information.
DOTT retains ownership of its pre-existing systems, templates, workflows, campaign structures,
automations, funnels, scripts, dashboards, processes, and general marketing methods.
Unless otherwise agreed in writing, assets created inside DOTT-owned systems remain under DOTT'S
ownership. Assets created inside CLIENT-owned accounts remain CLIENT's property, excluding DOTT's
pre-existing systems, templates, and methods.

8. CONFIDENTIALITY
Both Parties agree to keep non-public business information, pricing, reports, strategies, account access,
customer information, lead data, and campaign data confidential. Confidential information may only be used
as needed to perform under this Agreement.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, DOTT shall not be liable for lost profits, lost revenue, lost business
opportunities, lost data, indirect damages, consequential damages, platform outages, ad account
restrictions, software failures, carrier restrictions, or other issues outside of DOTT's control. DOTT's total
liability under this Agreement shall not exceed the amount of fees actually paid by CLIENT to DOTT during
the three months before the claim.

10. TERM AND TERMINATION
This Agreement is month-to-month. Either Party may terminate with 30 days' written notice. Upon
termination, CLIENT shall pay all amounts owed through the effective termination date. DOTT may stop
campaigns, CRM access, automations, reporting, lead routing, and support after termination. CLIENT will
retain access to and receive all lead data generated for CLIENT. Any other post-termination export,
migration, handoff, or transition support must be agreed to separately and may be billed separately.

11. GOVERNING LAW
This Agreement shall be governed by the laws of the State of California. Disputes shall first be attempted to
be resolved through good-faith discussion. If not resolved, disputes shall be resolved through binding
arbitration in Los Angeles County, California.

12. SIGNATURES
DOTT
Name: Dolev Klaiman
Title:
Date:
Signature:
CLIENT
Name:
Company:
Title:
Date:
Signature: